Tell PC Techs and Parts what is happening, which systems are affected and how it is disrupting your business. Call (253) 531-6785 or send a support enquiry. We serve Greater Puget Sound from our Silverdale headquarters.
Send a support enquiryFor a business IT issue, include the device or application involved, the error message, when the problem started and how many people are affected. If you already have a support agreement, use the support route and escalation procedure in that agreement. Avoid sending passwords, recovery codes, payment details or confidential files through the website form.
For a suspected security incident, call and explain what you have observed. Do not treat an ordinary website enquiry as an emergency response channel. Remote access should begin only after you have verified the person helping you and agreed to the session; do not install remote-control software at the request of an unexpected caller.
You can also contact us at sales@pctechsandparts.com. Our headquarters is 2600 NW Randall Way, Suite 111-K, Silverdale, WA 98383. Hours are Monday–Friday, 10:00 am–6:30 pm; Saturday, 11:00 am–5:30 pm; closed Sunday. Planning a longer-term improvement? Explore managed IT or our practical business IT guides.
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