Custom Systems, Parts & Service

Practical * Honest * Personal

 

 

 

 

*Practical*

*Honest*

*Personal*


We Promise!

 

 

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  Our Services

Free In Store Repair Estimate

  •  Our free repair estimate allows our customers a no-risk way to find out if the repairs will cost more than their computer is worth.  We use the latest software and hardware technology to diagnose problems that are causing you frustration and headaches.  (System must post for this free diagnostic)  We will always give you our repair estimate up front and labor charges are almost never more than 99.99.  
  • In cases where the system does not post, our minimum 1 hour labor will apply

PCT System Cleaning (Our Most Popular Service) $99.99 
($129.95 with VIPRE Anti-Virus + Anti-Spyware)

  • Complimentary Hardware Diagnostics (to make sure any problems you are experiencing are not hardware related; system must post)
  • Complete removal of all viruses, highjackers & spyware.
  • Registry cleaning
  • Update of operating system
  • Total hardware testing
  • Install\Update anti-virus software (software extra)
  • Install free pop-up blocker and anti-spyware removal tool.

Our Guarantee

A system cleaning will get your system running good again in most cases.  Occasionally however, a full re-installation is needed to completely remove the most stubborn viruses and spyware.  We allow a 3 day trial period after the cleaning in which we encourage you to thoroughly test your system.  If you feel it is still infected, we offer a full re-installation with backups, FREE OF CHARGE.  In the case of a system being re-infected within 30 days, and your Anti-virus is installed and current, we offer a discount of $20.00 off the regular system clean price. 

Emergency Rush Service - $45.00 surcharge

We offer a special emergency rush service which guarantee's that one of our techs will begin work on your system immediately.  Although we cannot guarantee finish time, this service allows the by-pass of the time waiting in line.  This usually means the system will be finished in one to two days depending on the severity of the problem.

 

In-shop Setup/Installation and Configuration/Test of:

  • Operating Systems
  • Application software and/or programs
  • Network Interface Cards

Computer upgrades including:

  • Upgrade Kits using customers compatible parts for the most economical solution (kits start at $299.00 including labor)
  • Hardware, Applications and Operating System
  • Recommend upgrade options compatible with customers system
  • File and Data transfer from pre-existing system

Laptop Repair

  • Screen Replacement
  • Inverter/Backlight Replacement
  • AC Jack Repair
  • Mainboard replacement/repair
  • Keyboard Repair

 

System preparation for barebone systems.

Bench testing for possible performance deterioration.

Virus scan for possible virus infection and if so, virus eradication.

System capacity planning which includes:

  • Helping you identify your current system requirements then...
  • Helping you choose the right system configuration

 

 

On Site Services

System Delivery & Setup     $65.00 (flat fee)

Pickup & Delivery (includes removal & installation)     $65.00 (flat fee)

On-Site Service or Repair

  • $90.00 First Hour (includes local area drive time) *additional travel surcharges may apply
  • $65.00/hr additional time (billed in 15 minute increments)
  • $45.00 Emergency Same Day Surcharge

 

 

 

ALL PRICES SUBJECT TO CHANGE WITHOUT NOTICE

 

 

   

 

PC TECHS & PARTS

9918 Portland Ave. E

Tacoma, WA  98445

(253) 531-6785 - FAX (253) 539-3403