PC Techs & Parts is a family business started by Wendy & Jim Rawley, along with their son Tim, in 2002. They have been operating in the Tacoma area ever since and have built PC Techs & Parts into a successful business by maintaining a small skilled workforce and low operating costs. Located in a small complex in Midland, (99th & Portland Ave.), they currently employ two full time, and one part-time technician. They are also joined by their Daughter-in-law, Dolorie who takes care of the office and bookkeeping.
PC Techs & Parts is unique in it's business philosophy. They pride themselves in customer satisfaction and strive to develop long term relationships with their customers. They believe that practical, honest, personal service is the key to this philosophy. Although there are ample choices for people to make in deciding where to buy a custom computer system, computer parts, or have their computer repaired, the outcome is usually the same. The customer gets shuffled through the purchase or repair process, not understanding, but more importantly, not trusting that what is happening is actually in his best interest. PC Techs & Parts believes the practical, honest, personal approach to customer relations, sales and service is the right approach for developing long term, trusting relationships. Their reputation for honesty, excellent service and fair prices is is extremely important to them, and they will always do their best to keep customers coming back.